I’m a website designer & programmer. I can work with anyone, anywhere in the world. I chose to be different and do most of my work in the local region. But like I said, that’s different. Many of my colleagues think more is better, and try to price low and gain money on quantity rather than quality, both of their clients and of their services.

When searching for a service online, I don’t care if you’re looking for website hosting, website design, logo design, custom graphics, or an alarm company (the only item in this list that I’m not providing), you probably want — or need — to know where the person is.

So how do you figure it out?

I wanted to use a specific set of examples in this post. Top-of-the-search engine results with fantastic prices, and absolutely no phone number or address to be seen on their website. Sites that ended up being in other countries. Websites with blatant grammatical errors that obviously still rake in enough cash to get to the top of Google search results on pay-per-click hot topics that are highly competitive.

But they asked me nicely to remove their website address and information from my blog. So I’m removing it. Not exactly sure what offended them about the post, as they were only a live example and it was true that they were in a foreign country, but I’ll remove it to keep the peace.

Some cliches exist for a reason. “You get what you pay for” is one of them. In a vast sea of choices and no education, people choose the products by lowest price. There’s either too much information, or not enough, to educate the consumer into making informed choices.

There are real dangers in sending your money to a foreign corporation. They can be of the most stellar reputation, 100% honest, hard-working people, but you are still never afforded the same protections and conveniences you have working with someone in the same town or at least the same state. It is much less convenient to do business out-of-state, or out-of-the-country. If it’s out-of-state you have the additional complications of figuring out which state/jurisdiction to interpret your contract in, and where you have to travel to in order to arbitrate disputes. In foreign matters, unless you have the type of money it takes to go to International court, you don’t have legal protections no matter what the contract says.

If you are going to a local company, you can check their mailing address, their reputation, get a real referral from someone you know to someone you know you can trust. You can track their professional affiliations, check the Better Business Bureau to see if there are complaints against them. And more.

So how do you figure out who people really are? There is a database that stores their legal domain registration information. There is real consideration to abolishing this information on the web, but in the meantime the more of us who are using it for legitimate reasons (to check on the idenitity of a service before purchase) the better. This database is accessible at http://www.whois.net/

If you enter theirdomainname.com into Whois you can see their registration record. Enter “theirdomainname” in the field for looking up domain registration data. Make sure the right suffix is selected (”.com”) and click GO!

Not all domains show legal registration information online. The domain owner can hide that information by paying their domain registrar a few extra bucks to make even that anonymous…. Then you need to get into some website gymnastics to figure out who these people are, and I am not sure it’s worthwhile. If they’re hiding, maybe they have something to hide. More often, though, people are banking on ignorance. This blog post is to help some people wake up and smell the scandal. The flip side of this idea: If you run a legitimate business, you should not be anonymous on the web, and prospective clients shouldn’t need to resort to the “whois database” method above, just to figure out where you’re located. I get a few junk mails and a junk fax or 3 for having my information up — the worst is the domain-registration related spam, but that’s a hazard of doing legit business on the web.

I suggest you look at people’s Contact Us page and check that their information matches their WhoIs registration — check their professional affiliations and their memberships in local chambers of commerce. Ask if there have been any complaints against them.

If you’re in the local region, you could ask for a face-to-face with the person you’re doing business with. The only way to see eye-to-eye on any project is to actually be able to look someone in the face.

Moral: You pay for what you get.

Good luck!

I don’t mean the sponsor of Eclectic Tech — I mean OUR sponsor. Every gerbil, human, fish, amoeba, building, dishwasher, diamond ring, space shuttle, barrel of oil — ALL of us.

I’d like to make a multi-faceted argument, so I may explain an awe of the relationship between the planet we live on and our people, our companion animals, our vegetation, and our creations. I can look at it from theology, from philosophy, and from a pseudo-scientific standpoint.

Someone said that mankind owes its entire existence to a six-inch layer of topsoil and the fact that it rains. I don’t know how many people really think about that statement. I want you to really think about that statement. We owe our existence, our persistence, and every one of our inventions to a layer of fertile soil and the fact that it rains water and not ammonia. Look at what other planets have for ice, and feel lucky.

On theology and as an Interfaith minister, I want to make a statement about humanity’s neglect of our relationship with the Earth: We wave a book — either a most holy book or the greatest work of fiction ever — that we will gladly interpret as granting the God-given right to abuse the planet and its creatures, as if that’s a good excuse for our neglect. I suggest that everyone reread that section. We were not appointed by any God to be the despoilers and abusers of the earth, but the caretakers, the tenders, the shepherds. Not to be above, but to be in love with every critter, and take loving care thereof (because one of the most inoffensive statements I’ve ever heard in trying to define “god” is that “god is love”). Those of us who don’t have those books usually have a similar idea of our relationship with the earth and its creations. It’s amazing how many religions incorporate not only gratitude to their powers-that-be, but to the earth and its children. And some go so far as to attribute spirit to all things, whether or not they are created by mankind. Above all, through the ages we have noticed and respected the fickle relationship between ourselves and our environment.

Oil, and thus gasoline and propane, plastics, and petroleum jelly, are taken from the veins of the earth like blood from a donor. We who would consider it unjustifiable to strap another human into a chair and bleed them day in and day out for years upon years without consent are doing this to our Earth. Our planet. By our, I mean every insect, every human, every fax machine, every toaster, every car, every tree.

The cluelessness astounds me. The neglect frightens me.

Somewhere in this terrifying rollercoaster of how we treat our planet, I wish someone had the ability to push the red button that makes the ride stop. But we don’t. As individuals, we can’t push that red button. But we can refuse to take that ride.

It’s not enough to watch the rollercoaster of destruction. We have to run around the amusement park planting trees, picking up litter, playing less games, winning less “prizes” that we can’t take into the afterlife anyway.

There is only one thing that will make a difference beyond this lifetime — relationships. Whether you believe in absolute blackness after the flesh dies, whether you believe in Heaven, or reincarnation — the lives you touch will live beyond your time, just as those who are gone have touched your life. And relationships can be relatively carbon neutral. If we spend our time building dreams for the bigger prize of love — and here we are back at god again — we can consume less, plant more, and maybe other people will decide it’s more fun doing what we do than to embark on that terrifying ride that ruins our planet.

Everything has a spirit, because everything, and I mean everything we surround ourself with, is a part of us. We breathe the same air. We eat the same carbon. My molecules are yours. My energy is yours. My spirit is yours. WE are Mother Earth. Every lightbulb. Every stone. Every living, inanimate, and dead being on the planet. We are Mother Earth. Why are we killing ourselves?

Can you believe I founded this LLC in 2004? On August 24th (or was it 25th?) it will be the anniversary of Eclectic Tech, LLC. Officially 3 years old, I’ll be entering my 4th year of business. Oogie. I can see ghosts of business past already.

My next several weeks are going to be hectic. Post-mortem of yesterday’s conference, all the business meetings normally held 3rd week of the month, all the meetings and business I put off so I could handle last-minute tasks and stress before the conference…and getting my kids back from Mother before packing them off to school again.

And I’ve said this before, but there’s always time for you. I love helping people out.

Today I sent someone to ICANN to see if they could recover their domain name — why would I take someone’s money to scramble to replace their website at a new domain name when they might recover that name legitimately?

I have a few appointments to help my client Linda Borghi of Abundant Life Farm to network in the region and gain clientele. I’m training two clients. The normal networking events like the Orange Networking Alliance. And I’m trying to remember where I left off when I put my business on pause for a moment.

The conference, on the other hand, went well. I’m so glad I didn’t have to handle every detail. I thought, the night before the conference, “Oh, no, I need evaluation forms for my workshops!” and had to give that up — no time. When I was there the next day, there were evaluation forms. I have to thank Susan (QED, LLC website coming in the future…) for handling details without needing me [I have a serious “If you want something done right…” complex!]. And Joe, her husband — I would think we either took turns keeping Susan sane or took turns doing things that needed to “just be done”. I like that synergy. People with focus getting things done. I could go quietly insane for a week and no one noticed Linda Borghi unknowingly helped keep me sane. It was better to focus on someone else’s needs than the billion things I should have been doing, but would only have stressed about and never accomplished anyway. I had honest moments of peace in the tsunami of anxiety.

I apologize if I missed a phone call, missed returning a call, missed a hint that someone wanted me to do something, or somehow made a commitment that I didn’t keep. What a month! I could list the accomplishments, such as the 92-page Business Edge website, but then you’d think I was bragging.

And I thank all the people who helped out at the conference. Thank you!!! I had a WONDERFUL time and didn’t have to run around taking care of “stuff” all day. Joe & Susan & Frank Lowell and I think the other woman was Andrea at the registration desk….you made my day terrific by taking care of all the minutia.

Bank acquisitions have become so commonplace around here that I’m not at all surprised to walk into my nice local upstate-only bank and find that some global giant is gobbling it up like yet another Pac-Man pellet. I look on with concern, watching them rip apart the interior of my local branches to change the branding so that we can know for 100% certain that our money is no longer helping a local institution.

They even tore out the ATM machine and replaced it with a Diebold monstrosity. It has all the bells and whistles, or should I say beeps. Every number in your password elicits a LOUD beep so everyone in the bank knows how many digits there are in your password. When the cash is coming out, it beeps loudly. Thanks for letting everyone in a 12-block radius know I now have cash in my pocket. Wheeeeee! I hope they’re not rolling out these monsters in NYC proper, but they probably did. Now they’re infiltrating upstate New York. As if it weren’t bad enough that the bank is changing, the new regime has installed monster equipment from the same company many people suspect have rigged elections. I’m scared to death to put my credit cards and debit cards into it’s gaping maw. The only thing I can say in its favor is that it has an exquisitely sensitive touch screen. Everything else — and I mean everything — disgusts me. Every. Shiny. Millimeter. And I’m a geek.

I had 2 accounts at this bank. One personal (free for life — *cough*) and one business. The business account’s days were numbered already — I never have enough money in the bank to escape monthly fees — the bank gave me my first year in business for free. I threw enough of a stink that I got my second year free. But any day now, the account is going to start costing me $12 a month. That’s enough chicken to feed my family for 3 weeks!! Forget it — I was SO out of there. I started shopping around for a new bank. One that respected that my miniscule business needs every penny it works so hard to earn.

The DDay was to be March 23. I needed that account closed before the official 100% turn-over to the other bank. I didn’t want them to send me new checks with a new routing number. I didn’t want their promises that things wouldn’t change too much. I didn’t want their new signage. I definitely didn’t want the Diebold ATM.

I had an outstanding check floating around in the wild, so I called the payee, and I made arrangements to send a money order and I was to put a stop payment on the check in question. They wrote a note in my account not to cash the check. I went to put a stop payment order on the check. Note the check is only for about $40.

It would cost me $33 to put a stop payment order on the check. For crying out loud, that feeds my family chicken for over 2 months! That’s a lot of rice & beans. I hope they sleep well at night! Who would put a $33 stop payment order on a $40 check??!?

So, given that it could cost me $40 if the check goes through after I get the money order — or $73 if it goes through but there are insufficient funds (but wait, then another $33 on top of that if the fee for insufficient funds sends the balance into the negatives!) — or $33 to put a stop payment on the check, I chose the best thing. I’m closing the account out. Right now. It’s cheaper. They’re absolutely INSANE. They’ve sold their soul to someone out there, and I’m just another cow to be milked for my money.

Good Bye. Good Riddance.

I want to tell you about my savior. She came into my Thursday morning referral group and mentioned Federal Credit Union and lightbulbs lit up and chorusses of angels began to sing. Nancy Finn of Mid-Hudson Valley Federal Credit Union said the magic words of lower fees, lower (or non-existant) minimum balances, non-profit bank-like institution. Magic. I promise.

I opened accounts in December, and started the confusion of having my money spread out in too many places, too many accounts to juggle, etc. I waited until after the 30 day probation period required at a new banking institution before moving all my money over. Now I’m doing all my banking at the Federal Credit Union, and only keeping the personal monster account open so that my ex has an easy place to deposit child support payments if needed.

When you open a business account at a for-profit bank, you pay probably $20 for 50 business checks. It doesn’t last long. I paid $10 for a whole box of personal-sized business checks.

None of my accounts have a minimum balance, except the $5 minimum for my savings accounts — which is more like a membership deposit. When you quit the credit union you get $5 back. Who would quit?

All my accounts, including joint accounts, are on one screen when I do online banking. They’ve created such a simple interface for banking online that I’m very impressed.

I feel like the cow that woke up from a dream to find out they were human — was I a human dreaming I was a cow? Or am I a cow dreaming I’m human? Who cares as long as I’m not getting milked! heh

They’re friendly, they’re not out to get you. There are some fees if you do something stupid, just like at the for-profits, but the fees are lower, sometimes very significantly lower.

The best thing, though, is that they’re local, non-profit, and they’re going to stay that way. The big for-profits won’t gobble them up. No Diebold machines. Please. *phew*

My taste in chocolate went from white and milk in childhood to darker and darker chocolates. With the one exception of some stale 70% cocoa concoction my roommate gave me, I can go up to a 90% bar and be quite happy. I keep a bag of Ghiardelli double chocolate chips in the house to dip into for a quick fix, or for a rare batch of cookies or pancakes. Organic, free trade, Swiss, German, it doesn’t make much of a difference to me — just give me my chocolate, and no one gets hurt!

Except that those are made in a factory. The best chocolate to give, receive or eat is chocolates made with love.

Fran Greenfield (aka “Candy Fran”) of Candy Designs by Fran is sought-after and well received in both Orange and Sullivan counties, and most definitely makes her chocolates with love. Hand-made, melted, dipped, coated, drizzled, packaged, and often hand-delivered, Candy Fran makes the most exquisite treats you could ever eat. People who have given her corporate gift baskets always come back to give them again and again. Last fall, all my top clients got a treat created by Fran and I got thank-you emails including one with the subject line of “MMmmmmm chocolate!”

One was undeliverable, and so I ate it (can I still deduct it from my taxes? I tried!!). Clients shouldn’t move without informing their vendors *tsk*.

Fran’s treats are available retail and wholesale, and she’ll ship them to you or your clients. If you buy your candy from other online vendors, you might just be getting Fran’s chocolates under a different name…I just hope for everyone’s sake they still have a healthy dose of Vitamin-L (love), because if that’s lost in translation you ought to order straight from the source.

“My name is Fran, and I’m a chocoholic….” (Fran Greenfield, Orange Networking Alliance, Feb 20, 2007)

A year ago, I joined the Orange County Chamber of Commerce, and I went to my first business networking blast last July. I didn’t have the networking thing down yet, so I was sitting and crowd-watching, and saw this woman with an enormous basket of little bags. It was a “speed networking” event, and I wasn’t in her row, so I didn’t have the pleasure of being directly gifted with a sample. When the event was over, she announced that she had plenty left, and put them on a table on the side of the room. I still didn’t “get it” and continued networking as much as I could stand to before fleeing. The event had started at 6:45am, so I beg both ignorance and exhaustion as my lame excuses.

In September there was going to be an Expo, and I considered sharing a booth at the Expo with another business. I had been taken under wing by Melanie Richards of Prism Promotions who showed me the ropes and gave me several really good lessons about networking in Orange County, NY. It was due to Melanie that I spoke to the Chamber about sharing a table, and Fran was recommended as a booth partner. I spoke to Fran about possibly sharing a booth with her, but as enticing as sharing a booth with the highly-sought-after Chocolate Lady was, I bowed out due to financial frustrations and a lack of preparation time. It was my first year in the Chamber, and I’m the type who learns (A LOT!) by watching. I volunteered to help at the event rather than take a booth. So I finally met Fran at the member dinner mixer after the event. She was bubbly, lively, friendly and forthcoming, if a little frazzled, but who isn’t frazzled at the end of a long day at an expo?

I had been checking out local networking/referral groups, and because several people I had met and really liked at the Chamber were members of Business Exchange Network, I ended up joining that group. Fran is one of the members, and since I now get to see her almost every week, I’m a little more out-of-shape, a lot more chocolified, and I’ve gotten to know this wonderful woman much better than I would have otherwise. She is quirky, but bright and cheery, and I admire her. She’s modest and exceptionally generous, and she actually has two jobs — Candy Fran by night and child photographer by day. I can only imagine she gets the biggest and brightest smiles out of children, without needing to bribe them with chocolate, because she gets smiles out of adults without the chocolate as well, though I suppose the chocolate anticipation really helps.

If you’re looking for a treat for a holiday, a gift to say Thank You to a client, something to bring for an extra “Ah” or “Oh” at a networking event, an unforgettable chocolate business card, or to put on a few pounds in absolute ecstasy, talk to Fran. If you don’t believe me, come to some of the events where Fran often shares her treats by bringing samples. Or I’ll send you a chocolate business card made by Fran, I have a few left…

This post is a whole lot of thank you for someone who touched my heart as well as my taste buds!

Today I ran to the bank to sign some official papers. I had my pen-in-hand and I was ready to sign when the bank officer offered me a pen, and my business associate said “She’s always prepared.”

Aside from the “Time is my one finite commodity” email signature, my comments in my blog about time, and the sermon I gave at Toastmasters about time, I always carry a pen. Having my pen in my hand and ready was the efficiency borne of my awareness of time and not wanting to waste it for anyone. Why I had a pen with me is another story, aside from knowing I was going to the bank specifically to sign something.

I started writing poems and stories when I was 11 years old. While my muse has been blissfully quiet lately, I spent about 15 years under the constant demands of Erato, the harsh mistress of writing. Poems came to me at all times of the day, and on some occasions woke me from deep slumbers to make me press pen to paper in the darkest hours of the night. If my hand cramped and my eyes teared, it was nothing next to the torment of the poems, lyrics, inspirations, that came to me when I had nothing to record them with. Slave to this strict mistress, I obediently began to carry something — anything — with which I could write. She had no patience for ink blots, pens that skipped, cluttered paper, or any other excuses. When she demanded, I would write.

While under her thrall I learned to choose better pens, to choose better notebooks, to keep these instruments handy. I have a book and pen next to my bed, so that if something should take hold of me in those chilling wee hours, I wouldn’t have to shiver at my desk.

One of my inspirations literally came to me in those dark hours — lyrics for a song (perhaps her cohort Euterpe had decided to borrow me?) — and I sat in my kitchen singing, humming, laboring and pouring out a piece inspired by the tale of Beauty and the Beast and neo-pagan symbolisms. Thankfully I haven’t tried recording the song

Regardless, you’ll notice that whenever I’m without a pen I get a haunted look of fear on my face, and perhaps I seem distracted. That’s me praying earnestly to the Lady that she not strike me with inspiration at that moment.

Mowing lawns could be hazardous to your health.

Take a somewhat out-of-shape person, give them insufficient liquids, 85 degree (Farenheit) or higher temperatures in the late day sun, about an acre of lawn and a mower and you have a recipe for disaster.

Make that person pig-headedly stubborn about getting the job done in one continuous grueling bout of sheer testosterone and you have heatstroke.

I’m not writing to extoll the virtues or dangers of heatstroke. I want to leave that to the experts.

I want to extoll the virtues of natural lawn mowers.

No more gas guzzling noise polluting mulch making hay spewing 1.5 horsepower rack-n-pinion steering (*cough*) bag-toting machine fury!

No. Just a little fur, some neighborly tolerance, and patience.

I have several lawn mowers. Woodchucks. Rabbits. Deer. If it weren’t for the sheer overwhelming SIZE of the lawn, woefully seeded with absolutely useless grass, I probably wouldn’t need a lawn mower at all. Give me ground ivy, chickweed, mint, wood sorrel, plantain, dandelion and cleavers any day over 100% useless indigestible grass. While we must have grass, since it’s not my lawn, then at least we have our natural lawn mowers. I even have photos — I’ve just been too bloody lazy to put my photos into the blog. I have to actually get off my butt and do it

These lawn mowers have many myriad benefits:

• they’re eating what most people hate anyway. The woodchuck and rabbits specialize in the little plants between the blades of grass, like dandelions — the ones the mechanical mower misses anyway. The deer eats young grass — enough deer and there’s no grass to mow in the first place!
• instant composting. As these critters graze, they leave behind yesterdays morsels in a ready-to-use form. Bonus: herbivores don’t have i-coli bacteria. The compost is ready for your soil, worms, and all other manners of nitrogen-hungry life
• They’re cheap: (what!! No nested lists GRRRR)
• You don’t have to pay at the pump
• you don’t need to buy or maintain machinery
• you don’t add extra wear to your car fetching mowers, oil, gas, parts or taking it in for repairs
• you no longer need to buy fertilizer
• You don’t pollute the environment
• When these lawn mowers break down, they biodegrade quickly — no need to get them hauled away in the trash and have them take up room in a landfill
• they replace themselves
• they provide hours of amusement and possibly food and exercise to your pets

Anyway, here’s a billion blessings to our lawn mowers — they’re welcome here any time — as long as they stay the HECK out of my garden.

People probably don’t get it, but I write “Thank you for your time” out by hand at the bottom of my emails, above the pre-generated sig lines.

Time is my one finite commodity.

If someone puts a project request up on a site or write to me asking for a bid, they’ve spent time on that, and in return they’re looking forward to quality in the response. I find that many of my competition on such venues are a disaster, a blight on my industry. Their responses are form letters, no consideration is given to whether they fit the job or why, generic quotes are pasted in, if any time has been spent on the response at all. They’re quite stingy with their time, and I’ll bet it shows when they’re on the clock.

When I write to someone, I’m hoping that they read what I have to say. From the moment they open my email, to the moment they close it, their time is being spent on me. Time they will never get back. They’re moments closer to the end of life on this fair Earth. My response, even if it ends up being the bid they choose, has just sucked away some portion of their time above and beyond the responses I have no control over.

I send out my blessings for the time they are spending on me every time I write “Thank you for your time” and click send.

At the same time, I have to acknowledge that the return-on-investment of me spending my time on these people hand-writing to them probably far overshadows the quality of responses I receive, if any. I get few if any clients through such competitive venues. That’s why, if I know I don’t fit a job, I am not going to waste my time writing to the person, unless–

Unless somehow I’m going to serve them in a very quick and definitive fashion.

I often write to people who seem to need a little advice. I have no intention of taking their job, it probably doesn’t fit me, but something they said implied a need for direction. Sometimes I’m misguided, and should keep my fingers on the mouse, move on to the next ad. Sometimes I earn a bit of respect for my wisdom.

A long time ago I decided that the chance to help people is well worth spending my time on. If I save someone a moment of time, maybe that’s one more time they smile at a child, blow dandelion seeds into the wind, procrastinate one less chore. Perhaps I’m saving some people far more than just a moment. Minutes. Hours, even! Those bundles of moments we measure.

I want to take a moment, if you have read this post, to thank you for your time. I really appreciate that you’ve listened to my babbling on this. This is a very important and dear topic to me.

With luck, I will eventually have sufficient referrals, print ads, and repeat business to leave off reading Craigslist and other posting venues, and spend more time creating, advertising, dreaming, and contributing to the works of others. In the meantime, here’s a toast to the customers I have found at such places, the associates within my field, and to all the moments where people really connect and collaborate, whether for a minute or a month, and then sit back and salute a job well done.

Blessings,

Crisses